Metropolitan Window Company of Pittsburgh, PA recognized among the top customer service leaders in the residential construction industry

GuildQuality’s 2017 Guildmaster Award Honors Metropolitan Window Company

Metropolitan Window Company of Pittsburgh, PA received a 2017 Guildmaster Award from GuildQuality for demonstrating exceptional customer service within the residential construction industry.

Since 2005, GuildQuality, an Atlanta-based third-party customer satisfaction software surveying company, has powered the Guildmaster Award to recognize and celebrate home building, remodeling, and contracting professionals demonstrating the highest level of customer service within the U.S. and Canada.

Out of 600+ eligible applicants, Metropolitan Window Company is one of 300+ businesses within the residential construction industry recognized by GuildQuality for consistently delivering superior customer care.

In determining which businesses received the 2017 Guildmaster Award, GuildQuality reviewed thousands of survey responses submitted by customers of Guildmaster candidates, and considered two primary metrics for each candidate: the percentage of customers stating they would recommend the business to friend and the percentage of customers who responded.

Metropolitan Window Company achieved a recommendation rate of 90% or above from their customers surveyed by GuildQuality. 

“We are honored and grateful for this award. Our philosophy as a window and door company is very simple, do the right thing for our customer and treat every home as if it is your own. We owe this great achievement to our customers for placing their trust in us.”

-Justin Schmotzer

Owner of Metropolitan Window Company

 

For more on the 2017 Guildmaster Award and qualifications, visit www.guildquality.com/guildmaster/

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